Senior Customer Assistant (Retail) - Bali

Watsons · 📍 Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 5000000 - 7500000
Watsons is seeking a dynamic and customer-focused Senior Customer Assistant to join our team in Bali. As a Senior Customer Assistant, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience. This role offers a competitive salary and the opportunity to be part of a growing retail company.

📋 Tanggung Jawab Pekerjaan

Provide excellent customer service by greeting customers, assisting with product inquiries, and processing transactions.,Ensure a clean and organized retail environment by maintaining store displays and stock levels.,Assist in the training and development of junior staff to ensure consistent service standards.,Handle cash transactions accurately and efficiently, and process returns and exchanges.,Promote products and services to customers, and provide recommendations based on their needs.,Work collaboratively with team members to achieve daily sales targets and store objectives.,Assist in the management of inventory and restocking of products.,Stay informed about new products and promotions to provide accurate information to customers.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in a customer service or retail environment.,Strong communication and interpersonal skills.,Ability to work well under pressure and meet tight deadlines.,Knowledge of retail operations and customer service best practices.,Familiarity with basic inventory management and point-of-sale systems.,Ability to lift and carry heavy items as needed.,Fluency in Indonesian is required; English is a plus.,Previous experience in a similar role at Watsons or another retail company is a plus.

🛠️ Keahlian

Excellent customer service skillsStrong communication and interpersonal skillsAbility to work well under pressureKnowledge of retail operationsFamiliarity with inventory managementAbility to lift and carry heavy itemsFluency in IndonesianEnglish proficiency is a plus
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