Customer Support Intern - Entry-Level Opportunity in Tangerang

Kickstart your career in customer service with this exciting Customer Support Intern opportunity in Tangerang, Banten! As part of a dynamic team, you’ll play a pivotal role in delivering exceptional service while gaining hands-on experience in product education, customer service, and team collaboration. At Private Advertiser, we’re committed to fostering growth and providing a supportive environment where you can learn and thrive.

In this role, you’ll handle customer inquiries, assist with product demonstrations, and contribute to our team’s success. With a focus on continuous learning, you’ll work alongside experienced professionals to develop your skills in a real-world setting. This is your chance to build a strong foundation in customer service and set the stage for a rewarding career.

📋 Tanggung Jawab Pekerjaan

• Handle customer inquiries via email, phone, and live chat, ensuring prompt and accurate responses.
• Assist with product demonstrations and educational sessions to help customers understand our offerings.
• Collaborate with the support team to resolve customer issues efficiently and professionally.
• Document customer interactions and feedback to improve our services.
• Participate in team meetings and training sessions to enhance your knowledge and skills.
• Contribute to the development of customer service best practices and procedures.
• Support the team in maintaining a positive and productive work environment.
• Assist with data entry and administrative tasks to support the team’s operations.

🎓 Kualifikasi & Syarat

• Currently pursuing a degree in Business Administration, Marketing, or a related field.
• Familiarity with basic customer service principles and practices.
• Strong communication skills, both written and verbal.
• Ability to work well in a team and collaborate effectively with colleagues.
• Proficient in using office software such as Microsoft Office or Google Workspace.
• Willingness to learn and adapt to new challenges and technologies.
• Ability to work independently and manage time effectively.
• Enthusiasm for customer service and a desire to build a career in this field.

🛠️ Keahlian

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